MRS TECHY SUPPORT & SOLUTIONS
TERMS & CONDITIONS
Effective Date: September 18, 2026
Last Updated: September 18, 2026
These Terms & Conditions (“Terms”) govern your use of MrsTechy.com (the “Website”) and, where applicable, technology and related services provided by Mrs Techy Support & Solutions (“Mrs Techy,” “we,” “us,” or “our”).
Please read these Terms carefully.
By accessing or using the Website, requesting or purchasing services, or affirmatively accepting these Terms when presented to you, you agree to these Terms and applicable law.
If you do not agree, do not use the Website or purchase services subject to these Terms.
A written estimate, quote, work order, statement of work, service authorization, project agreement, recurring-service agreement, or other agreement applicable to a particular engagement (collectively, a “Service Agreement”) may contain additional or different terms.
If an irreconcilable conflict exists, the more specific Service Agreement controls the matter it specifically addresses.
Nothing in these Terms waives, limits, or eliminates any right, remedy, disclosure requirement, or protection that applicable law does not permit to be waived, limited, or eliminated.
You must have legal capacity and authority to enter into the applicable transaction.
If you request services involving property, technology, accounts, systems, networks, websites, data, intellectual property, or other resources that you do not personally own, you represent that you possess sufficient authorization to request and approve the work and any reasonably necessary access.
You may not use the Website or services to obtain or facilitate unauthorized access to another person’s or entity’s property, technology, accounts, systems, networks, communications, or data.
Mrs Techy may provide technology, digital, consulting, support, implementation, maintenance, troubleshooting, repair, security-related, data-related, website-related, network-related, remote, onsite, and other services offered from time to time.
Services may be delivered remotely, onsite, electronically, through third-party technologies, or by other appropriate means.
Website descriptions are general unless expressly incorporated into a Service Agreement. Availability, scope, delivery method, geographic availability, timing, requirements, and service offerings may change.
We may accept, decline, limit, pause, refer, or discontinue work where reasonably appropriate, including when work is outside the agreed scope or our capabilities; requires specialized expertise; presents unreasonable safety, security, legal, ethical, data-integrity, or commercial risk; involves an unauthorized request; or cannot reasonably be completed with available information, access, technology, materials, customer cooperation, or third-party resources.
Pricing may be offered, displayed, communicated, calculated, or structured in any lawful manner appropriate to the particular service or transaction, including fixed, flat, starting, range-based, estimated, quoted, hourly, time-based, diagnostic, project, milestone, recurring, promotional, discounted, bundled, parts/materials-based, third-party, or other pricing arrangements.
Nothing in these Terms requires Mrs Techy to publish prices, maintain any particular pricing model, or continue offering any particular price, pricing method, discount, promotion, or service.
A price displayed publicly or communicated generally applies according to the description, scope, qualifications, conditions, and context accompanying it. A general or published price does not independently establish that every request, device, system, configuration, project, circumstance, or condition qualifies for that price.
Where Mrs Techy publishes a “starting at,” “from,” or comparable starting price, that price is offered in good faith and is intended to be genuinely available for qualifying services falling within its stated or reasonably understood scope and conditions. Such pricing is not intended merely as a pretext to solicit customers for materially different or higher-priced work.
Unless expressly identified as binding for a defined scope, preliminary or general pricing information is informational or estimated.
A price or pricing arrangement becomes binding for a particular engagement when reflected in an applicable written confirmation or Service Agreement identifying the relevant service, scope, pricing arrangement, or other material pricing terms and any required customer acceptance has occurred.
Written confirmation may include an estimate, quote, work order, statement of work, invoice, electronic message, customer-portal record, Service Agreement, or other reproducible written communication.
Oral or informal pricing discussions or statements—including communications by telephone, in person, live chat, word of mouth, or similar informal means—do not, standing alone, establish or modify a binding price for a specific engagement. The applicable written confirmation or Service Agreement governs the binding pricing arrangement, subject to applicable law.
Nothing in the preceding paragraph permits false, misleading, deceptive, or otherwise unlawful pricing representations or eliminates any right or remedy arising under applicable law.
Technology work may reveal conditions, defects, requirements, customer-requested changes, or other circumstances that were not reasonably apparent when an initial scope or price was established. If such circumstances would materially increase an already authorized charge, Mrs Techy will obtain authorization before performing materially additional chargeable work.
You remain responsible for authorized work already performed and properly disclosed or authorized costs already incurred.
Unless expressly included, pricing may exclude applicable taxes, parts, materials, shipping, licenses, subscriptions, hosting, domains, third-party products or services, and other separately disclosed charges.
Public or generally available pricing may be introduced, removed, increased, decreased, reorganized, replaced, promoted, discounted, or otherwise changed prospectively. A later change to generally available pricing does not retroactively alter pricing already made binding for an existing engagement.
Where applicable law requires a material price, fee, qualification, condition, total price, renewal term, or other pricing information to be disclosed clearly, conspicuously, or in proximity to an offer, that requirement applies notwithstanding this general Pricing Policy.
By requesting or authorizing services, you authorize Mrs Techy to take actions reasonably necessary to perform the agreed work within its authorized scope.
Depending on the engagement, authorized access may include interaction with devices, systems, networks, accounts, applications, websites, cloud environments, storage media, connected technologies, software, settings, configurations, logs, files, directories, credentials, administrative interfaces, or other technology or digital resources reasonably relevant to the service.
Such access does not transfer ownership of your information or authorize unrelated use.
Services may use remote-access, screen-sharing, diagnostic, management, communications, support, or other technologies.
By initiating or approving such access, you authorize the access reasonably necessary for the requested service.
Where practical, you should close, remove, or restrict access to private material unrelated to the requested work.
If credentials or authentication are reasonably necessary, you authorize their use within the approved scope. Temporary, delegated, or appropriately restricted access should be used where practical.
Persistent or unattended access will be used only when separately authorized or established under an applicable service arrangement.
Technology services can involve risk of data loss, corruption, alteration, deletion, damage, or temporary or permanent inaccessibility.
Unless a Service Agreement expressly assigns responsibility for a particular backup to Mrs Techy, you are responsible for maintaining an adequate, current, independently usable backup of important information before work begins.
If you cannot create an appropriate backup, notify us before work begins so available options can be considered.
No device, storage medium, cloud environment, backup system, migration process, repair procedure, synchronization system, recovery technique, or other technology is infallible.
Nothing in this section excludes liability that applicable law prohibits us from excluding.
Recovery, backup, restoration, synchronization, transfer, and migration outcomes cannot be guaranteed unless a particular result is expressly guaranteed in writing.
Information that is deleted, damaged, corrupted, encrypted, overwritten, inaccessible, physically damaged, incomplete, or otherwise impaired may be completely recoverable, partially recoverable, or unrecoverable.
Specialist equipment, facilities, forensic expertise, incident response, or other services beyond Mrs Techy’s scope may be necessary.
We may decline or refer work where specialized handling is reasonably appropriate.
Security-related services are intended to identify, remediate, configure, mitigate, reduce, or otherwise address particular risks within the agreed scope.
No security service or technology can guarantee absolute security.
Unless a particular result is expressly guaranteed in writing, Mrs Techy does not guarantee that every malicious artifact, vulnerability, compromise, persistence mechanism, unauthorized disclosure, or security condition will be identified or eliminated; that previously compromised credentials or information were not exposed; that third-party technology is secure; or that future attacks, failures, vulnerabilities, infections, compromises, or losses will never occur.
Mrs Techy may decline or refer matters requiring specialized forensic, regulatory, legal, enterprise incident-response, or other expertise beyond the agreed scope.
Services and the Website may depend upon, interact with, incorporate, recommend, configure, or otherwise involve third-party products, services, technologies, platforms, infrastructure, providers, or intellectual property.
These may include hardware, software, operating systems, applications, platforms, APIs, cloud services, hosting, domain and DNS services, telecommunications, internet services, payment services, security technologies, artificial-intelligence or automated technologies, licensed assets, and other third-party resources.
Independent third parties control their own products, services, availability, pricing, licenses, warranties, policies, security, compatibility, updates, discontinuations, and performance.
Except where Mrs Techy expressly assumes responsibility in writing or applicable law provides otherwise, Mrs Techy is not responsible for independent third-party acts, omissions, outages, defects, vulnerabilities, discontinuations, changes, restrictions, incompatibilities, or failures.
Third-party products and services remain subject to applicable third-party terms, licenses, policies, and warranties.
Customer materials. You represent that you possess sufficient rights and authority concerning content, trademarks, photographs, data, media, credentials, instructions, and other materials you provide or direct us to use.
Third-party components. Third-party software, platforms, content-management systems, website builders, themes, plugins, extensions, fonts, stock assets, libraries, APIs, services, and other components remain subject to their respective ownership and licenses.
Mrs Techy materials. Pre-existing tools, methods, processes, templates, know-how, systems, code, materials, intellectual property, and reusable components owned or licensed by Mrs Techy remain subject to Mrs Techy’s rights unless expressly agreed otherwise.
Custom deliverables. Ownership, assignment, or licensing of custom deliverables is governed by the applicable Service Agreement. No agreement transfers rights that Mrs Techy does not own or have authority to transfer.
Results. Unless expressly guaranteed in a specific written agreement, Mrs Techy does not guarantee rankings, indexing, traffic, map placement, platform approval, leads, conversions, sales, revenue, uptime, or another particular commercial or third-party-controlled result.
Third-party accounts and renewals. Customers remain responsible for third-party accounts, subscriptions, renewals, domains, licenses, hosting, and similar obligations unless responsibility is expressly assigned to Mrs Techy in writing.
Customer-controlled content. Customers remain responsible for the legality, accuracy, ownership, and authorization of materials they provide or direct us to publish or process.
You agree to provide reasonably accurate information and timely access, credentials, equipment, approvals, decisions, materials, instructions, and cooperation reasonably necessary for authorized services.
You are responsible for informing Mrs Techy of circumstances reasonably relevant to safe and proper performance, including known defects, prior compromises, unusual configurations, important data, access restrictions, or other material conditions.
Estimated appointment, response, completion, or turnaround times are good-faith estimates unless expressly guaranteed in writing.
Timing may be affected by diagnosis, customer responsiveness, parts, third-party services, system conditions, scope changes, emergencies, weather, transportation, outages, supply constraints, or circumstances reasonably beyond our control.
You agree to pay charges you authorize in accordance with the applicable written terms.
Payment methods and transaction structures may vary.
Deposits, milestones, diagnostic charges, travel charges, cancellation charges, third-party costs, late charges, or other transaction-specific conditions apply only when appropriately disclosed or agreed and permitted by law.
A good-faith billing concern should be raised promptly so it can be investigated.
Nothing in these Terms restricts a lawful right to dispute an unauthorized or erroneous charge.
Mrs Techy may offer recurring, subscription, continuous, automatically renewing, maintenance, hosting, monitoring, support, or other ongoing arrangements.
Nothing in these Terms independently enrolls you in such an arrangement.
Where applicable, the specific offer or Service Agreement will identify material transaction terms such as service, cost, billing frequency, duration, renewal, cancellation, and price-change treatment.
Where applicable law requires clear and conspicuous disclosures, affirmative consent, acknowledgments, renewal notices, price-change notices, cancellation mechanisms, refunds, or other procedures, those requirements will be followed.
Cancellation does not ordinarily eliminate properly incurred obligations arising before cancellation.
Any satisfaction guarantee, workmanship guarantee, service-remediation commitment, warranty, or similar promise applies only according to its accompanying scope, conditions, limitations, and duration.
A commitment to correct or remediate deficient service workmanship does not, unless expressly stated in writing, constitute a guarantee that every underlying technology problem can be solved; that lost data can be recovered; that malware, compromise, or vulnerabilities can be completely eliminated; that third-party systems will perform as intended; or that a repaired, remediated, or secured system will never experience future failure, reinfection, compromise, incompatibility, or other problems.
Subsequent damage, unrelated defects, reinfection, customer or third-party modifications, unsupported technology, external-service failures, new vulnerabilities, changed conditions, or matters outside the original scope may constitute new work.
Except for express written warranties and rights that cannot lawfully be disclaimed, the Website and services are provided on an “as is” and “as available” basis to the maximum extent permitted by applicable law.
To that extent, implied warranties, including merchantability, fitness for a particular purpose, and non-infringement, are disclaimed where legally permitted.
Nothing in this section eliminates any right or warranty that applicable law makes nonwaivable.
You may not use the Website or services to violate law; obtain unauthorized access; unlawfully intercept communications; compromise another person’s privacy or security; distribute malicious code; commit or facilitate fraud; infringe intellectual-property or other rights; interfere with systems, networks, or Website operation; impersonate another person or entity; unlawfully obtain information or credentials; or request work you lack authority to authorize.
We may refuse or terminate work reasonably believed to violate this section.
Except for customer materials, third-party materials, or content expressly identified otherwise, Mrs Techy or its licensors own or control applicable intellectual-property rights in the Website and original Website materials.
You may use the Website for lawful personal or internal business purposes.
Except as permitted by law or written authorization, you may not materially reproduce, commercially redistribute, sell, sublicense, remove proprietary notices from, circumvent technological protections applicable to, or falsely claim ownership of proprietary Mrs Techy materials.
All rights not expressly granted are reserved.
Customers remain free to provide lawful and honest assessments of Mrs Techy’s services.
Nothing in these Terms prohibits or penalizes a lawful honest review.
Mrs Techy will not condition an incentive upon a review expressing a particular required sentiment.
Testimonials, endorsements, case studies, examples, and reviews reflect the experiences or opinions represented and do not guarantee identical results.
Material relationships will be disclosed where required by applicable law.
When you contact us electronically or provide contact information in connection with an inquiry, transaction, or relationship, you authorize communications reasonably necessary to respond to and administer that interaction, subject to applicable law.
Communications may occur through available telephone, email, electronic messaging, text, chat, customer-portal, or other communication methods.
Transactional, service, security, appointment, estimate, billing, and account communications are distinct from marketing communications.
Marketing communications will be handled according to applicable consent, identification, disclosure, and opt-out requirements.
Where applicable law requires separate consent, marketing consent will not be treated as a condition of purchasing services merely by virtue of these Terms.
Our collection, use, disclosure, retention, and protection of personal information is addressed in the Mrs Techy Privacy Policy and, where applicable, supplemental privacy notices or transaction-specific agreements.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, MRS TECHY AND PERSONS ACTING ON ITS BEHALF WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, LOST BUSINESS OPPORTUNITIES, LOSS OF GOODWILL, OR BUSINESS INTERRUPTION ARISING FROM OR RELATING TO THE WEBSITE OR SERVICES.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, AGGREGATE LIABILITY ARISING FROM A PARTICULAR PAID SERVICE ENGAGEMENT WILL NOT EXCEED THE AMOUNT ACTUALLY PAID TO MRS TECHY FOR THE PARTICULAR SERVICE GIVING RISE TO THE CLAIM, UNLESS A DIFFERENT LIMIT IS EXPRESSLY AGREED IN WRITING.
THESE LIMITATIONS DO NOT APPLY TO LIABILITY THAT APPLICABLE LAW PROHIBITS US FROM LIMITING OR EXCLUDING.
If applicable law prohibits or restricts a particular exclusion or limitation, it applies only to the maximum extent legally permitted.
To the maximum extent permitted by applicable law, you agree to indemnify and hold harmless Mrs Techy and persons acting on its behalf from third-party claims, liabilities, damages, judgments, losses, and reasonable costs arising from unlawful materials, instructions, or content you provide; a material breach of your representation that you possess authority to authorize requested access or work; unlawful use of the Website or services; or infringement or violation of another person’s rights attributable to materials, instructions, or conduct supplied or directed by you.
This provision does not require indemnification for conduct for which applicable law prohibits indemnification.
Subject to applicable law and existing contractual obligations, Mrs Techy may refuse, suspend, limit, or terminate services for legitimate reasons, including nonpayment, fraud, abuse, threats, unsafe conditions, unlawful requests, unauthorized-access requests, material contractual breach, unreasonable security or data risk, lack of necessary cooperation, conflicts of interest, or work materially outside reasonable capabilities or agreed scope.
Termination does not eliminate obligations properly accrued before termination.
The Website or services may contain, display, integrate, or provide access to independent third-party content, websites, services, resources, or technologies.
Their inclusion does not necessarily constitute endorsement.
Independent third parties control their own content, availability, security, privacy practices, products, services, and policies.
To the maximum extent permitted by applicable law, Mrs Techy is not responsible for delay or nonperformance caused by circumstances reasonably beyond its control, including natural events, severe weather, utility, internet or telecommunications failures, widespread cyber incidents, governmental actions, transportation interruptions, supply shortages, labor disruptions, third-party platform failures, infrastructure failures, or comparable circumstances.
This provision does not excuse payment properly due for services already rendered.
Before commencing formal proceedings, the parties should make a reasonable good-faith effort to resolve a dispute directly where practical.
Nothing in this section prevents either party from pursuing emergency or injunctive relief where legally appropriate, exercising a nonwaivable statutory right, or using an available small-claims procedure.
These Terms do not presently require mandatory arbitration or impose a class-action waiver.
Except where mandatory law provides otherwise, these Terms and disputes arising from them are governed by the laws of the State of New York, without regard to conflict-of-law principles.
For disputes properly brought in court, and subject to mandatory law and any controlling Service Agreement, the parties consent to jurisdiction in appropriate state courts located in Nassau County, New York, and applicable federal courts having jurisdiction over Nassau County.
Nothing in this section deprives a consumer of a forum, remedy, protection, or right that applicable law does not permit to be waived.
Mrs Techy may revise these Terms prospectively as services, practices, technologies, operations, business structure, risk, or legal requirements evolve.
The current version will identify its applicable effective or update date.
Where applicable law or an existing agreement requires notice, affirmative consent, or another procedure for a material change, that requirement will be followed.
Changes to general Website Terms do not retroactively alter previously binding material transaction terms where doing so would violate applicable law or an applicable Service Agreement.
If a provision is determined to be invalid, illegal, or unenforceable, it will, to the extent legally permissible, be enforced or construed to the maximum lawful extent consistent with its purpose, and the remaining provisions will remain effective unless applicable law requires otherwise.
Failure to exercise or enforce a right on one occasion does not constitute a continuing waiver.
Subject to applicable law and contractual requirements, Mrs Techy may assign or transfer applicable rights and obligations in connection with a lawful business reorganization, formation or conversion of a business entity, succession, merger, acquisition, financing, sale, or transfer of the business or relevant assets.
These Terms are intended to benefit and, where legally appropriate, bind permitted successors and assigns.
These Terms together with applicable Service Agreements constitute the agreement concerning matters they address.
For a particular engagement, a specific Service Agreement controls over inconsistent general Website language concerning the same matter.
A specific legally required disclosure made in connection with an offer or transaction is not displaced by more general language in these Terms.
Neither these Terms nor generic Website content overrides mandatory applicable law.
Nothing in these Terms is intended to waive, disclaim, restrict, or eliminate any consumer protection, warranty, remedy, disclosure requirement, cancellation right, privacy right, or other right that applicable law makes nonwaivable.
Where mandatory law conflicts with these Terms, mandatory law controls to the extent of the conflict.
Questions concerning these Terms may be submitted to:
Mrs Techy Support & Solutions
MrsTechy.com
Manhasset, New York
Nassau County, New York
Through the contact methods made available on MrsTechy.com.
Privacy and cookie-related inquiries may be submitted to:
