Privacy Policy

MRS TECHY SUPPORT & SOLUTIONS

Effective Date: September 18, 2026
Last Updated: September 18, 2026

This Privacy Policy explains how Mrs Techy Support & Solutions (“Mrs Techy,” “we,” “us,” or “our”) may collect, use, disclose, retain, and protect personal information in connection with MrsTechy.com (the “Website”), communications with us, and technology and related services we provide.

This Privacy Policy should be read together with any supplemental privacy notice, consent, authorization, Service Agreement, or other privacy-related information presented in connection with a particular service, transaction, technology, or jurisdiction.

1. INFORMATION WE MAY COLLECT

Depending on how you interact with us and the services involved, we may collect or receive the following categories of information:

Contact and identifying information. Such as name, business name, mailing or service address, email address, telephone number, and other identifiers or contact details you provide.

Inquiry and customer-service information. Such as information contained in contact forms, messages, chats, emails, telephone communications, support requests, appointment requests, estimates, quotes, feedback, reviews, and other communications.

Transaction and service information. Such as requested services, service history, work orders, project information, appointments, estimates, quotes, invoices, payment status, transaction records, authorizations, and related customer records.

Payment-related information. Such as information necessary to facilitate or document payment. Payment transactions may be processed through third-party payment providers, and Mrs Techy may not directly receive or retain complete payment-card or financial-account credentials where those providers process them independently.

Device, system, network and technical information. Such as device type, hardware or software information, operating system, configuration information, network information, IP address, browser information, diagnostic information, logs, error information, security information, and other technical data relevant to Website operation or an authorized service.

Website and usage information. Such as pages viewed, interactions, referral information, approximate location derived from technical information, browser or device characteristics, timestamps, and information collected through cookies and similar technologies.

Customer content and service-access information. Depending on the requested service, we may encounter or receive files, directories, account information, credentials, authentication information, website content, databases, backups, communications, photographs, documents, or other information stored on or accessible through technology that you authorize us to access.

Business and professional information. Such as company, role, business contact information, business systems, website information, and other information relevant to services provided to a business or organization.

Preferences and consent records. Such as communication preferences, privacy choices, cookie selections, permissions, authorizations, and records of consent or withdrawal where applicable.

Other information you provide or authorize. We may collect other information that you voluntarily provide or that you authorize us to access, receive, create, or process in connection with the Website or requested services.

2. HOW WE MAY USE INFORMATION

Depending on the circumstances and applicable law, we may use personal information to:

provide, administer, troubleshoot, maintain, secure, improve, and support the Website and services;
communicate with you about inquiries, appointments, estimates, quotes, projects, transactions, support, service matters, billing, security, and account-related matters;
diagnose technical problems and perform authorized work;
process or facilitate transactions and maintain business records;
authenticate users, administer access, and protect accounts, systems, devices, networks, the Website, customers, and Mrs Techy;
detect, investigate, prevent, or respond to fraud, abuse, unauthorized activity, security incidents, technical failures, or unlawful conduct;
personalize or improve Website functionality, customer experience, and service delivery;
measure, analyze, and understand Website or service usage where permitted;
administer communications, privacy choices, consent records, and preferences;
send marketing or promotional communications where permitted by applicable law and applicable consent or opt-out requirements;
establish, exercise, or defend legal rights and claims;
comply with legal, regulatory, tax, accounting, recordkeeping, insurance, security, and contractual obligations;
enforce applicable agreements and policies;
protect the rights, property, safety, security, and legitimate interests of Mrs Techy, customers, users, and others;
evaluate, develop, modify, expand, or discontinue services, technologies, operations, or business processes; and
carry out other purposes disclosed at collection, reasonably compatible with the context in which information was provided, authorized by you, or otherwise permitted by applicable law.

3. HOW WE MAY DISCLOSE INFORMATION

We may disclose personal information when reasonably necessary and permitted by applicable law, including:

to service providers, contractors, professional advisers, and other parties that perform services or functions for or on behalf of Mrs Techy;
to technology, infrastructure, communications, hosting, security, analytics, payment, support, operational, or other providers used to operate the Website or business;
to third parties involved in providing, supporting, licensing, supplying, configuring, maintaining, or administering products or services requested or authorized by you;
to government authorities, regulators, courts, law enforcement, or other parties when disclosure is required or permitted by law, legal process, or a valid governmental request;
when reasonably necessary to protect rights, property, safety, security, systems, customers, users, Mrs Techy, or others;
in connection with investigating or preventing fraud, abuse, unauthorized access, security incidents, unlawful activity, or violations of applicable agreements;
in connection with a business transaction, succession, reorganization, financing, merger, acquisition, formation or conversion of a business entity, sale, transfer, or disposition involving all or part of the business or relevant assets;
at your direction, with your authorization, or as reasonably necessary to complete a transaction or service you request; and
for other purposes disclosed when information is collected or otherwise permitted by applicable law.

We do not authorize service providers acting on our behalf to use personal information for purposes unrelated to the services they provide to us except as permitted by applicable law or an applicable agreement.

4. CUSTOMER INFORMATION ENCOUNTERED DURING SERVICES

Technology services may require access to devices, systems, networks, accounts, websites, cloud environments, storage media, applications, files, directories, logs, configurations, databases, backups, communications, or other digital resources.

In performing authorized services, Mrs Techy may incidentally encounter personal, confidential, proprietary, sensitive, or other information that is not itself the subject of the requested service.

We seek to limit access and use to what is reasonably necessary for the authorized service, troubleshooting, security, documentation, legal compliance, or other legitimate purposes connected with the engagement.

Authorization to access technology for a service does not transfer ownership of customer information to Mrs Techy and does not authorize unrelated use of that information.

Customers should close, remove, restrict, or separately protect private material that is unrelated to the requested work where practical.

5. CREDENTIALS, AUTHENTICATION AND REMOTE ACCESS

Certain services may require credentials, authentication information, administrative access, remote access, screen sharing, temporary access, delegated access, or other methods of accessing customer-controlled technology.

Where practical, temporary, delegated, limited, or appropriately restricted access should be used.

Credentials or authentication information provided for an authorized service may be used to perform that service and related legitimate functions such as troubleshooting, configuration, verification, documentation, security, or follow-up work within the authorized scope.

Persistent or unattended access will be used only when separately authorized or established under an applicable service arrangement.

Customers should change temporary credentials or revoke temporary access when appropriate after work is completed.

6. COOKIES, EMBEDDED CONTENT AND ONLINE TECHNOLOGIES

The Website may use cookies and other online technologies that support functionality, preferences, security, communications, embedded content or media, measurement, analytics, fraud prevention, performance, or other Website operations.

These technologies may include cookies, local storage, pixels, tags, scripts, embedded content, communications tools, security technologies, analytics or measurement technologies, preference-management technologies, and similar or successor technologies.

Depending on the technology, configuration, user choices, and applicable law, information such as IP address, browser or device information, identifiers, Website interactions, timestamps, referring information, or other usage information may be processed by Mrs Techy or relevant third parties.

The particular technologies and providers used by the Website may change as the Website and business evolve.

Where applicable, current information about cookies and similar technologies, available choices, and relevant providers may be made available through the Website’s Privacy Choices, Cookie Preferences, Opt-out Preferences, or equivalent privacy-preference interface.

Where applicable law requires consent before a particular non-essential technology is used, that technology will be handled according to the applicable consent requirement.

Browser settings, device controls, privacy signals, and Website privacy controls may also provide choices concerning certain technologies, depending on applicable law and technical support.

7. SALE, SHARING, TARGETED ADVERTISING AND RELATED PROCESSING

Mrs Techy does not sell personal information for monetary payment as part of its ordinary business model.

Certain privacy laws may define terms such as “sale,” “sharing,” “targeted advertising,” or comparable concepts more broadly than an exchange of information for money.

If Mrs Techy’s use of advertising, analytics, cross-context behavioral advertising, or other technologies constitutes a sale, sharing, targeted advertising, or comparable regulated activity under applicable law, Mrs Techy will provide disclosures, choices, opt-out mechanisms, or other rights required by that law.

Where required and technically supported, applicable legally recognized opt-out preference signals may be processed in accordance with applicable law.

8. MARKETING AND COMMUNICATIONS

Mrs Techy may send transactional, administrative, service, security, appointment, estimate, billing, account, or other communications reasonably related to an inquiry, transaction, service, or customer relationship.

We may also send marketing or promotional communications where permitted by applicable law.

Where applicable, marketing communications will include or honor legally required consent, identification, disclosure, and opt-out mechanisms.

Opting out of marketing communications does not prevent us from sending non-marketing communications reasonably necessary for an existing inquiry, transaction, service, security matter, account, or legal obligation.

9. RETENTION AND DISPOSAL

Mrs Techy retains personal information for periods reasonably appropriate to the purposes for which it was collected or processed, taking into account the nature and sensitivity of the information, the services involved, operational needs, customer expectations, security considerations, legal and regulatory obligations, accounting and tax requirements, dispute resolution, enforcement of agreements, establishment or defense of legal claims, applicable limitation periods, backup and system-management practices, and other legitimate business needs.

Different categories of information may therefore be retained for different periods.

Information may be deleted, anonymized, deidentified, overwritten, archived, or otherwise disposed of when it is no longer reasonably necessary, subject to applicable law and legitimate retention needs.

Because technical systems may use backups, logs, archives, redundancy, synchronization, or disaster-recovery processes, deletion from active systems may not result in immediate deletion from every backup or archival copy. Such information may remain until overwritten, expired, or otherwise removed through ordinary system processes, subject to applicable law.

10. INFORMATION SECURITY

Mrs Techy uses administrative, technical, and physical safeguards reasonably appropriate to the nature of the information and the size, complexity, and circumstances of the business.

Safeguards may include access controls, authentication practices, credential-management practices, software and system maintenance, security technologies, backups, secure communications or transfer methods where appropriate, vendor management, data minimization, and other measures reasonably designed to protect information.

No method of transmission, storage, remote access, computing, security, backup, or electronic processing is completely secure, and absolute security cannot be guaranteed.

Customers also play an important role in security and should use appropriate passwords, multifactor authentication where available, current software, secure networks, backups, and other reasonable safeguards.

11. PRIVACY RIGHTS AND CHOICES

Depending on where you reside, the nature of the information, the context in which it is processed, and applicable law, you may have rights concerning personal information.

These may include rights to request access, correction, deletion, portability, restriction, objection, confirmation of processing, information about processing, or withdrawal of consent, as well as rights to opt out of certain sales, sharing, targeted advertising, profiling, marketing, cookies, or similar processing.

Not every right applies in every circumstance, and applicable law may permit or require exceptions, limitations, verification, retention, or denial of certain requests.

We may take reasonable steps to verify your identity and authority before processing a request.

Where applicable law permits an authorized agent to submit a request, we may require appropriate verification of the agent’s authority and, where permitted, verification directly from the consumer.

We will not unlawfully discriminate against a person for exercising an applicable privacy right.

Privacy requests may be submitted using the contact information in Section 20 or through an applicable Website privacy-control mechanism.

12. INTERNATIONAL AND CROSS-BORDER PROCESSING

Mrs Techy is based in the United States.

Depending on the services, technologies, providers, infrastructure, communications, or customer circumstances involved, information may be processed, stored, accessed, or transferred in jurisdictions other than the jurisdiction in which it was originally collected.

Those jurisdictions may have privacy or data-protection laws that differ from those in your location.

Where applicable law requires a particular safeguard, contractual mechanism, consent, notice, or other measure for an international or cross-border transfer, Mrs Techy will use an appropriate mechanism as required.

13. CHILDREN’S PRIVACY

The Website and services are not directed to children under 13, and Mrs Techy does not knowingly collect personal information online from children under 13 in circumstances prohibited by applicable law.

If we learn that personal information has been collected from a child in violation of applicable law, we will take appropriate steps consistent with legal requirements.

A parent or legal guardian who believes a child has provided personal information inappropriately may contact us using the information in Section 20.

14. THIRD-PARTY WEBSITES, SERVICES AND TECHNOLOGIES

The Website and services may contain, link to, integrate with, rely upon, or provide access to independent third-party websites, products, services, platforms, applications, infrastructure, content, or technologies.

Independent third parties control their own privacy, security, data-processing, and business practices.

This Privacy Policy does not govern a third party’s independent processing except to the extent Mrs Techy is legally responsible for that processing.

You should review relevant third-party privacy notices when appropriate.

15. ARTIFICIAL INTELLIGENCE, AUTOMATION AND SOFTWARE-ASSISTED TOOLS

Mrs Techy may use artificial intelligence, automation, machine-assisted, diagnostic, analytical, security, productivity, development, communications, or other software-assisted tools where reasonably appropriate for business or service functions.

Use of such tools may change as technologies and business practices evolve.

Where personal, confidential, customer-controlled, or other protected information is involved, use of such technologies will be subject to applicable authorization, confidentiality obligations, security considerations, provider terms, contractual restrictions, and applicable law.

Authorization to access customer information for a technology service does not, by itself, constitute unrestricted authorization to disclose that information to unrelated artificial-intelligence or other technology providers for independent purposes.

Where applicable law requires disclosure, consent, contractual safeguards, human review, or other measures concerning automated or artificial-intelligence processing, applicable requirements will be followed.

16. AGGREGATED AND DEIDENTIFIED INFORMATION

Mrs Techy may create, use, disclose, or retain aggregated, anonymized, or deidentified information for lawful purposes where the information is not reasonably capable of being associated with an identifiable person as regulated personal information under applicable law.

Where applicable law imposes requirements concerning deidentified information, Mrs Techy will handle such information in accordance with those requirements.

17. BUSINESS CUSTOMERS AND INFORMATION PROCESSED ON THEIR BEHALF

When Mrs Techy provides services to a business, organization, or other customer, Mrs Techy may process information on that customer’s behalf or at its direction.

Depending on the circumstances and applicable law, the customer may determine the purposes and means of certain processing, and Mrs Techy may act as a service provider, contractor, processor, or comparable role.

In those circumstances, the applicable customer agreement, instructions, and legally required data-processing terms may govern the processing in addition to this Privacy Policy.

Individuals whose information is controlled by such a customer may need to direct certain privacy requests to that customer.

18. BUSINESS TRANSFERS AND SUCCESSION

Personal information may be disclosed, transferred, or otherwise processed as part of a lawful business formation, reorganization, succession, financing, merger, acquisition, sale, transfer, restructuring, or disposition involving Mrs Techy, the business, or relevant assets.

Any successor or recipient will remain subject to applicable law and applicable contractual restrictions concerning personal information.

19. CHANGES TO THIS PRIVACY POLICY

Mrs Techy may revise this Privacy Policy prospectively as services, technologies, practices, operations, business structure, legal requirements, or privacy obligations evolve.

The current version will identify its applicable effective or update date.

Where applicable law requires notice, consent, or another procedure for a material change in processing, that requirement will be followed.

A revised Privacy Policy does not retroactively authorize processing that required consent or other legal authority when the processing occurred.

20. CONTACT AND PRIVACY REQUESTS

Questions, privacy requests, or concerns concerning this Privacy Policy or Mrs Techy’s privacy practices may be submitted to:

Mrs Techy Support & Solutions
MrsTechy.com
Manhasset, New York
Nassau County, New York

Privacy and cookie-related inquiries:

You may also use applicable contact or privacy-request mechanisms made available through MrsTechy.com.